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Phone: 239-206-4273

Inn The Know

Clean & Disinfect: Business as Usual for Naples Hotel Group

In an effort to ease our guests, clients, and followers, we’d like to share safety measures at our locations in reaction to the COVID-19 (novel coronavirus disease) outbreak. What are doing? Well for us, it’s business as usual.
First and foremost, we take hygiene and cleanliness very seriously. Cleaning and disinfecting have always been key to our daily operations. The recommendations made by the Center for Disease Control, World Health Organization, and other reputable sources are tasks our operations team does on a daily basis. Our team is following the official updates closely.
The wellbeing of our guests, clients, and associates continues to be critical to us. You can be assured that our cleaning and disinfecting procedures at each location are being performed thoroughly, per usual.
What we have implemented is increased training and support efforts due to recent events to ensure the processes we have in place are being completed meticulously each day. We want our associates to feel good about the place they come to every day and know they have solid support and resources to do their job effectively.
We’ve also added additional sanitizing stations for an extra layer of comfort. Our goal is always to achieve the highest standards on cleanliness, so both our guests and associates enjoy their experience with us.

*UPDATE: Since posting this, our franchise partners have announced elevated cleaning procedures that will go into effect and can be read here

First, our hotels are waiving any early cancellation fees for groups or guests that may need to cancel due to this virus. Contact the hotel you have a reservation with directly. 

In addition to our standard guest room cleaning procedures, our teams are sanitizing each cleaning:
  • Telephone
  • Light switches
  • Bases of Lamps & On/Off Switch
  • All case good tops and surface areas
  • TV remotes
  • Thermostat switches
  • Closet door handles
  • Bathroom door handles
  • Coffee maker
  • Refrigerator door and handle
  • Guest room entry door handles and the edges of the door
  • Bathroom vanity top
  • Bathroom fixtures
  • Toilet handles and seats
  • Toilet paper holders
  • All team members wear gloves and eye protection

Towel dispensers and soap are full at all times in the following areas:
  • Food Prep Areas
  • Employee Restrooms
  • Public Restrooms
  • Laundry Room
  • Employee Break Room
  • WASH YOUR HANDS signs posted in all these areas. 

Hand Sanitizer Solution bottles in the following areas:
  • Front Desk
  • Fitness Room
  • Employee Break Room
  • Maintenance Shop
  • Laundry Room
  • Business Center
  • Breakfast Area

Hand Sanitizer Stands are placed in the following areas:
  • Front Entry Door
  • 1st Floor Elevator Landing  
  • Side Door Entry on 1st Floor
  • Breakfast Area